MileMeld help center

How can we help you route?

Start with the three-minute guide or search for the topic you need.

Three-minute start

Your first optimized route

  1. 1
    Add the places

    Open the planner, add addresses one at a time, or use Import for a simple CSV. The public beta accepts up to 20 stops.

  2. 2
    Review close matches

    Close matches need a quick look. Remove the stop and add a more complete address if it is wrong.

  3. 3
    Choose the route shape

    Use Round trip to return to the first stop, or One way to keep the final stop fixed.

  4. 4
    Optimize and export

    Meld the route, make any manual changes, then export the clean stop order.

Open the planner

Importing stops

Use one complete address per line when pasting. For CSV upload, a one-column address file is the most reliable format; each non-empty row is resolved independently. Unmatched or ambiguous rows are skipped so a guessed pin never enters the route. Add a skipped address individually to review its candidates. Public-beta routes are capped at 20 stops.

Address confidence

Exact indicates a strong place or street-number match. Close can indicate a broader place, parcel, or street match and should be reviewed. If MileMeld cannot find a reliable result, it returns an error instead of fabricating a pin.

Optimization and service time

The first stop remains the start. In one-way mode, the last stop remains the finish. Add service minutes to make the estimated completion time reflect work performed at each location. Hosted road routing supports routes throughout the United States during the MVP.

Exporting your route

CSV export includes stop order, name, resolved address, latitude, longitude, and service time. Navigation handoff links and GPX/KML are not included in the current public beta.

Route privacy and deletion

The public beta stores the working route in your browser, not in a MileMeld account. Use Clear in the planner or clear the site’s browser data to remove it. Address searches are sent to the configured geocoding provider.

Read the full privacy details

Still stuck?

Email the MileMeld public-beta support inbox. Include what you were trying to do, but do not send customer address lists.

Email support